FAQ
What is your return policy?
You have 14 days from delivery to return or exchange anything. Just contact us and we will sort it out. Items must be unworn, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Where do you ship to?
We currently ship across the United Kingdom. Delivery is a flat £4.99 wherever you are, and it is fully tracked.
How long does shipping take?
We dispatch within two business days. From there, orders typically arrive 10 to 14 days later. We would rather tell you that up front than promise you next week and miss it.
How much is delivery?
A flat £4.99, tracked, on any order of any size. It does not go up if you buy more than one pair.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!